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Our Mission

We're building the future of e-commerce customer service. Our AI-powered platform helps Shopify stores automate support while maintaining a personal touch.

Our Journey

What started as a simple idea in a garage in Toronto has grown into a platform trusted by many Shopify merchants worldwide. In 2023, our founders Samin and Denis saw firsthand the challenges that e-commerce businesses faced with customer support.

The Beginning

They noticed that while AI was revolutionizing many aspects of business, customer service solutions remained stuck in the past. Most chatbots were frustratingly basic, leading to poor customer experiences and increased workload for support teams.

The Breakthrough

By combining their expertise in e-commerce and AI, they developed a new kind of AI assistant - one that could truly understand products, handle complex queries, and maintain the human touch that customers value. Kodago was born.

Today

Now, as a team of passionate individuals, we serve Shopify merchant transform their customer service. Our AI handles millions of customer interactions monthly, helping stores increase sales while reducing support costs. But we're just getting started - our mission is to make exceptional customer service accessible to every online store.

Looking Forward

The future of e-commerce is conversational, personalized, and available 24/7. We're building that future, one conversation at a time.

2.5M+
Conversations
98%
Customer Satisfaction
24/7
Support Coverage

Our Values

The principles that guide everything we do

AI Excellence

We push the boundaries of AI technology to deliver the most intelligent and natural customer interactions.

Customer First

Every decision we make starts with our customers and their needs. Their success is our success.

Data Driven

We use data to make informed decisions and continuously improve our service.

Global Impact

We're building solutions that help businesses worldwide connect with their customers.

Our Team

Meet the people building the future of e-commerce support

Samin Rushil

CEO & Co-founder

Systems developer with expertise in AI and e-commerce platforms. Graduated from York University with a Bachelors of Business Commerce.

Denis Kosogov

CTO & Co-founder

Software and AI engineer with background in building software for large scale e-commerce companies. Graduated from York University with a double major in Computer Science and Economics.